Our promise to you

All jewellery is brand new and will be sent to you usually within 48 hours of payment received.

Your jewellery will be examined and packed with the same degree of care and attention we would expect for anything we purchased.

We will answer all queries and questions as soon as possible ~ usually within 12 hours

Your details will never be disclosed to a third party without your prior consent.

 

 

 

Payments

We accept payment by cheque, postal order, bank transfer, paypal and can take credit card payments through paypal.

Please make all payments in GBP

Cheques should be made out to 'A Silver Dream' and postal orders to 'A Aldridge'

Postage

Postage is free on all orders within the UK

and will be charged to countries within Europe at a flat rate of £1.99. 

Postage will be charged to countries outside of the EU at a flat rate of £2.99

*** please do remember to select your country from the drop down menu in the shopping cart in order to calculate the correct postage.  Unfortunately no orders can be sent out until this has been done ***

 

Orders outside of the EU may be liable for import tax.   Please check with your own countries legislation if you are unsure of the threshold

 

Returns

A Silver Dream offers a no quibble money back guarantee

 

 

Any items bought from A Silver Dream can be returned up to 14 days after purchase.  Please contact us within 7 days if you intend to return anything.

 

If you are unhappy for any reason with your purchase you will be given a refund on the original purchase price.

 

In the unlikely event of your jewellery arriving to you damaged we will refund you in full.  Please contact us within 24 hours of your delivery.

 

Please ensure all returns are securely packaged with the original invoice and returned via a trackable means.  We can not refund returns which get lost in the post on the way back to us.

 

Disclaimer  

All jewellery is sold as curiosities only and no magical or supernatural claim or guarantee is made or inferred by A Silver Dream

  Remember, A Silver Dream will always treat you the way they would wish to be treated themselves ~ fairly, courteously and as quickly as possibly